Disclaimer:
This Privacy Policy describes how The Pool Cleaning Professionals (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website or use our pool cleaning services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, and other details you provide when booking a service or contacting us.
- Payment Information: Billing address and payment details when making purchases. (We do not store your full credit card information — payments are processed securely by our payment partners.)
- Website Usage Data: Information collected automatically, such as IP address, browser type, pages visited, and time spent on the site.
2. How We Use Your Information
We use your information to:
- Provide and manage our pool cleaning and maintenance services.
- Process payments and send invoices or receipts.
- Respond to your inquiries and provide customer support.
- Improve our website, services, and customer experience.
- Send service reminders, updates, and promotions (only if you have opted in).
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary to:
- Process payments securely.
- Provide services you have requested.
- Comply with legal obligations or enforce our Terms & Conditions.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and personalize your experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete the personal information we have about you.
- Opt out of receiving marketing communications.
- Request that we limit the processing of your data.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
The Pool Cleaning Professionals15540 Rockfield Blvd.
Building C Suite 206
Irvine, CA 92618
Phone: (949) 762-8951
Phone: (949) 731-5518
If you have any questions about this Privacy Policy or how your information is handled, please contact us during normal business hours.